The customer encountered a problem related to high-selling product, a frozen pre-leavened croissant that required great care in production.
Agugiaro & Figna’s Technologist analyzed the production process of the croissant and determined that the problem stemmed from the pre-meal, prepared the day before. In fact, the storage conditions determined that the acidity was too high.
The use of an improver in the pre-mix lowered its acidity, solving the problem and improving the management of the production process.